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Privacy Policy
Privacy Policy
Before you begin using our products and services, please carefully read and understand this policy, paying special attention to the terms highlighted in bold. Ensure that you fully comprehend and agree to these terms before proceeding.
What Information We Collect and How We Use Your Personal Information
We adhere to the principles of legitimacy, transparency, and necessity when collecting and using your personal information for the purposes outlined in this Privacy Policy. This includes information you actively provide while using our products/services or information generated during your use of our products/services. If we intend to use your personal information for purposes not stated in this Privacy Policy, or if we plan to use the information collected for a specific purpose for other purposes, we will notify you in a reasonable manner and obtain your consent again prior to such use.
We are committed to safeguarding your private information online. We will only collect, store and use your personal information to be able to fulfil your orders, deal with any queries or after care issues, or for marketing. We will at all times seek to comply with the requirements of the GDPR and any applicable laws and regulations to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.
Placing an order and your personal information
When you register to purchase products (the “Products”) through LENVII, we ask for your name, e-mail address, postal address, and contact details. https://www.lenvii.net/ then keeps a record of this information.
If you place an order with us and elect for us to store your credit or debit card details, https://www.lenvii.net/ will keep a record of those details.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had on our Website.
How we use this personal data
All the information we collect via the Website or through correspondence (including emails) with you is used to deliver the products you have ordered, to personalise your service, and ensure that any issues you have after ordering are taken care of.
Receiving marketing emails
You may choose to sign up to https://www.lenvii.net/ and be sent details of new products, discounts, or other news we think might interest you. You can sign up for this service here. In addition to your name and email address, we also collect your date of birth so that we can send you special birthday offers.
If you have bought goods from us before, or your details were on our database before January 2026, we may also use our legitimate interests to market to you by email. We will always take care to make sure that these emails are not too frequent or wordy and that you can unsubscribe to them easily.
